Maintaining My Stretto

by Jared Wayland

I think of my Quantum Edge 3 Stretto with iLevel as an extension of myself. It is a crucial part of my independence and day-to-day life, and because of that, it is extremely important to always make sure that it is in perfect working order and maintained as well as possible.

The Stretto is such an incredibly built chair, and because of that, I haven’t encountered anything I would label as a “problem” with it. However, there have been some minor adjustments over time mostly due to me finding what is comfortable and what works for me with the chair. From the length of the footrests to the position of the seat cushion and back of the chair, the amazing team of service specialists at Quantum Rehab Canada always make sure I am as comfortable as I possibly can be. Over the last 6-7 months of being a Stretto user, they have always made it an easy and even a fun experience of helping me find what is right for me. Also, being relatively new to the power chair life, sometimes I hear the chair making noises or doing things that I am not used to - and the team at Quantum Rehab Canada is always quick to assess the sounds or any questions I may have about the Stretto’s functionality, sounds and movements. Not to mention, the team is extremely accommodating in terms of finding a time and place that works for me to get my Stretto serviced (not always an easy task in the midst of the Covid pandemic). When the specialist arrives, they always practise the utmost safety - specifically masking up, sanitizing and keeping the required distance to ensure that everyone is safe.

I really don’t know what I would do without the amazing people at Quantum Rehab Canada. I would probably be quite lost without them. By always answering my questions and maintaining my Stretto, not only do they keep me safe and independent, but they also provide peace of mind knowing that I am using a chair that is in tip-top shape - and that is the most important thing if you ask me.