How Can I Get My Electric Wheelchair Repaired?

If you use your motorized wheelchair every day and put a lot of kilometers on it, eventually, repairs may be needed. Whether it’s a simple comfort adjustment or something more complicated, your provider can help! Regular service checks are vital to keeping your power wheelchair running smoothly.

If you have a basic question or concern about your motorized wheelchair that may not require a provider visit, visit our Frequently Asked Questions page first! We provide answers to some of the most commonly asked questions.

Quantum® power wheelchairs need to be serviced by an authorized Quantum provider. Our providers are trained to perform diagnostic testing and repairs. Give your provider a call and schedule an appointment if you need service for your power wheelchair. We do not recommend consumers perform their own wheelchair repairs. This is for safety reasons. If you are unsure who your provider is, contact our Consumer Call Center. Our team of representatives is available Monday through Friday, 8:30 a.m. to 5 p.m., to assist you. Call 1-833-QiLevel (745-3835) or email at info@pridemobility.com.

Your Quantum motorized wheelchair is considered Durable Medical Equipment (DME), if it is found to be medically necessary by a clinician.